Privacy Policy – JANCO Travel & Tourism L.L.C
Effective Date: January 2023
Last Updated: August 2025
JANCO Travel & Tourism L.L.C respects your privacy and is committed to protecting your personal data in
accordance with the applicable data protection laws of the United Arab Emirates, including Federal
Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you inter-
act with us, whether through our website, in-store, or any other platform.
1. Legal Basis for Data Collection
We collect and process your personal data based on one or more of the following legal grounds
under UAE law:
Your explicit consent
Performance of a contract
Legal obligations
Legitimate interests, provided these are not overridden by your fundamental rights
2. Information We Collect
We may collect the following types of information:
Personal Identifiable Information (PII):
Name, nationality, date of birth, passport or Emirates ID details
Email address, phone number, and address
Travel Information:
Travel preferences and itineraries
Visa processing and ticketing data
Emergency contact detailsFinancial Information:
Payment card details (processed via secure third-party gateways)
Billing address
Technical Data:
Device identifiers, IP address, browser data
Website usage via cookies and analytics tools
3. How We Use Your Information
We use your data to:
Facilitate travel arrangements and reservations
Offer personalized travel packages
Process payments and confirmations
Ensure compliance with UAE immigration, aviation, and tourism laws
Communicate important service updates and marketing (with your consent)
4. Sharing of Personal Data
We do not sell your personal data. Your data may be shared with:
Airlines, hotels, transport services, and visa consultants
Authorized payment processors
Government or legal authorities (when required by UAE law)
Internal staff and IT service providers under confidentiality agreements5. International Data Transfers
If we transfer your data outside the UAE, we ensure appropriate safeguards are in
place (such as contractual clauses), in accordance with Article 22 of the PDPL.
6. Your Rights Under UAE Law
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Object to automated processing
File a complaint with the UAE Data Office if your rights are violated
To exercise your rights, please contact us via the details below.
7. Data Security
We take appropriate technical and organizational measures to safeguard your data, including:
SSL encryption on our website
Secure storage and backup systems
Internal access controls and data retention policies
8. Data Retention
Your data will be retained only as long as necessary for the purposes stated above, or as
required by UAE law (e.g., for accounting, legal, or audit purposes).
9. Cookies & Website Analytics
Our website uses cookies and analytics tools to enhance your experience. You can
control cookie settings through your browser.10. Third-Party Links
Our website or emails may include links to third-party sites. We are not responsible
for their privacy practices.
11. Children’s Privacy
We do not knowingly collect personal data from individuals under 18 without
verified parental consent.
12. Updates to This Policy
We may update this Privacy Policy to comply with changes in UAE law or our internal practices.
The latest version will always be available on our website.
13. Contact Us
If you have any questions or wish to exercise your privacy rights, please contact:
Email: hr@jancotravel.com
Phone: +971 50 191 8745
Website: www.jancotravel.com
